Privacy Policy

GromaaTech (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.gromaatech.com/ and use our services. By accessing or using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect and process the following personal information:

• Contact information: Name, email address, phone number, postal address—when you request a quote, contact us, or sign up for services.
• Usage data: Information about how you use the website, pages visited, time spent, clicks, IP address, browser type, device type, operating system.
• Communication data: Any messages you send us via the site (feedback, customer support queries), including attachments.
• Transactional data: If you make purchases or payments, information related to those transactions (e.g., billing information, payment method, shipping address).

2. How We Use Your Information

We use personal information for the following purposes:

• To respond to your inquiries, process quotes, handle orders, provide services.
• To deliver products and services you request (including delivery, installation, follow-up).
• To improve and maintain our website: analyze usage, fix bugs, optimize performance.
• To communicate with you: send confirmations, updates, promotional offers (if you agree), customer service.
• For legal compliance: fulfill obligations under law, regulatory, or audit purposes.

3. Legal Basis for Processing

Where required under applicable laws, we will only process personal data if there is a lawful basis, which may include:

• Your consent.
• Performance of contract between you and us.
• Compliance with a legal obligation.
• Legitimate interests of GromaaTech (e.g., to improve service, protect our business), provided that such interests do not override your rights.

4. Sharing & Disclosure

We will not share your personal information with third parties except in these cases:

• Service providers who help us with website hosting, payment processing, delivery, customer support. These providers are bound to protect your data.
• Legal obligations or requests by law enforcement when required.
• Business transfers: If GromaaTech is involved in a merger, sale, acquisition, restructuring, or liquidation, your personal data may be among the assets transferred.

5. Data Security

We implement reasonable security measures to protect your information, including:

• Secure servers and encryption where appropriate.
• Access controls: only authorized personnel have access to personal data.
• Regular security assessments and updates.
• However, note that no method of transmission over the internet or electronic storage is fully “perfect” or completely secure, so while we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. After that, we will securely delete or anonymize your data.

7. Your Rights

Depending on applicable laws (e.g., data protection laws in India or other regions), you may have certain rights:

• Access: to request a copy of your personal data.
• Correction: to update or correct inaccurate or incomplete data.
• Deletion: to request erasure of your data under certain conditions.
• Restriction: to limit how we use your data.
• Objection: to object to certain processing, including for marketing.
• Portability: to get your data in a portable format.
• To exercise any of these rights, contact us using the details provided below.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Recognize your device when you visit
• Track usage patterns and improve the site’s performance
• Provide you with personalized content or suggestions
• You can usually disable cookies via your browser settings, though this may affect how certain parts of our website function.

9. Children’s Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected personal data of a minor without verification of parental consent, we will take steps to delete the data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on our website with an updated “Last updated” date. We encourage you to review this page periodically to stay informed.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, you can contact us:

GromaaTech

Email: gromaatech@gmail.com

Phone: +91-9930376171 / +91-9424622226

Address:

Head Office: 103A-Akul CHS Plot No-15/10, Sector-11, Koparkhairne, Navi Mumbai 400709

Mumbai Branch: House No-6 Sai Cop. Society, Anand Nagar, Sainath Road, Ghatkopar West, Mumbai, Maharashtra 400086

Delhi Branch: Laxmi Niwas, Gali No 3, Ramesh Colony, Sehatpur, Faridabad, Haryana 121013